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Saturday, November 12, 2016

Sainsburys Complaint & My Manly Chest


Dear Sainsburys

I am not sure whether you are aware but I am entering my manly torso-chest into a Sexy Torso competition shortly.

One of the many areas of advice that I have encountered is for colouring my torso to ensure I stand out to the judges.

To do so, I need to rub half an avocado onto my chest, particularly the nipple area, and let the oils soak in overnight.

However this week, my Sainsburys avocados were totally unacceptable.  I bought a packet of the ripen at home avocados, but they just went to a weird light green/light brown.  I did try to rub them into my chest once the skin appeared ripened but they didn't work - and I thought they smelt a bit odd too.

Please can you ensure that future avocados are more appropriate for rubbing into my manly torso - I really want to win this competition.

You may also be interested to know that I am growing a kind of chest moustache to cover my nipples.

Kind regards
James Winfield

******

Dear James

Thanks for taking the time to contact us.

It’s disappointing that the avocados you received were poor quality and unusable. I know that you need these avocados to prepare for your Sexy Torso competition so I can appreciate your concern that on this occasion they didn't work as intended. I'm sorry for any inconvenience this may have caused.

All our avocados comes to us from reputable suppliers. We insist on strict quality control procedures and temperature controls throughout all stages of storage, handling and display. This should ensure that it reaches you in perfect condition.

As this hasn't been the case, I've forwarded your comments to our quality managers. They in turn will let our suppliers know about this. I'd like to assure you that we constantly refer to customer feedback of this nature as part of ongoing reviews.

I’ve also sent you a £1.75 evoucher to cover the cost of your avocados. The voucher code is ****-****-****. This'll be sent to the email address on the account, is valid for two years and can be used on a future online shop.

We appreciate the time you've taken to let us know about this as we're committed to selling high quality products. I'd also like to take the opportunity to wish you all the best in your upcoming competition.

Kind regards

****** ******
Customer Manager
Sainsbury's Online